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Become a great virtual assistant (VA) for Private Practices!
Introduction to being an Administrative Assistant/VA
A big Welcome!!
It is all about building relationships!
Making that Connection
Using a Call Script
Ideal Client/Therapist Matching
Learn the Lingo
Common Client Questions
Getting to know your providers
Provider Specialities
Front Office Systems
Email and Call Forwarding
Project Management Software
Back Office Systems
Using an Electronic Health Record System
Work Flows
Scheduling Intakes and Tracking Referrals
HIPPA & Confidentiality
General Guidelines
Quality Control
Tips for the Practice Owner
Giving Feedback to the Practice Owner
Credits and References
Websites & References
Final Notes
Teach online with
Scheduling Intakes and Tracking Referrals
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